Third party payment
Prior to VCR being implemented, when a chargeback occurred there could be several rounds of communication between a card issuer and the processor. What would happen is the merchant would provide their information regarding the order, the processor would provide it to the issuing bank, and then the issuing bank would have the opportunity to communicate back and forth in an additional round of communication to seek further information.
Going forward there is only one single round of communication. You provide your information to the processor. The Payment Gateway forwards this information to the issuing bank. At that point the issuer will either accept the information and rescind the dispute, or will stick to their guns and decide in the cardholders favor. There is no more back and forth. You make your case, and they make their decision from that one round of communication.
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December 2018
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